majorBlueHive Service Disruption — Fort Wayne Datacenter Power Failure
Updates
- Sat, 15 Aug 2026 03:42:59 UTC · 1 month agoresolved
All affected checks are reporting up. Incident resolved automatically.
- Sat, 15 Aug 2026 03:42:22 UTC · 1 month agoinvestigating
Incident reopened.
- Sat, 15 Aug 2026 03:39:04 UTC · 1 month agomonitoring
All BlueHive services have now been restored and are operational.
We are currently operating in maintenance mode while data replication catches up and our technical teams validate system health and stability.
While services are available, this is not yet an all-clear. Utility power restoration efforts are still ongoing in the Fort Wayne area, and we are preparing to fail over our primary datacenter operations to our Phoenix datacenter to reduce risk while conditions in Fort Wayne remain uncertain.
Our teams are closely monitoring all systems throughout this process and will continue working until the failover is complete and we are confident that services are operating normally and reliably.
Thank you for your patience and understanding throughout this extended incident. We will provide another update as our maintenance and failover efforts progress.
- Sat, 15 Aug 2026 03:36:59 UTC · 1 month agoresolved
All affected checks are reporting up. Incident resolved automatically.
- Sat, 15 Aug 2026 03:36:26 UTC · 1 month agoidentified
We have regained access to our hardware at the Fort Wayne datacenter, and our technical teams are now actively restoring BlueHive services.
This is an important step forward in our recovery efforts. Our teams are bringing systems back online in a controlled manner and validating services as they are restored.
Customers may begin to see services become available during this process. We will continue working until the primary BlueHive Employer and Provider portals and remaining affected services are fully operational.
Thank you for your patience throughout this extended outage. We sincerely appreciate it and will provide another update as restoration progresses.
- Sat, 15 Aug 2026 02:38:01 UTC · 1 month agomonitoring
We continue to wait for our datacenter provider to restore connectivity to the remaining affected servers.
We have escalated the issue to the highest level within our datacenter provider, and their teams are actively working to resolve the connectivity issues preventing us from completing service restoration.
Our technical team remains engaged and ready to proceed as soon as connectivity is restored. The primary BlueHive Employer and Provider portals remain impacted at this time.
We recognize the length and impact of this outage and sincerely apologize for the continued disruption. We are applying every available escalation path and will provide another update as soon as there is a meaningful change in status.
Thank you for your continued patience.
- Sat, 15 Aug 2026 02:11:29 UTC · 1 month agomonitoring
Unfortunately, there has been no significant change since our last update.
We are still waiting for our datacenter provider to complete the work necessary for our team to regain access to the remaining affected hardware. Our technical team remains ready to resume restoration efforts immediately once access is available.
We recognize how disruptive and frustrating this extended outage is for our customers, and we sincerely apologize. We share your urgency and are doing everything within our control to move restoration forward.
We will continue to provide updates, even when there is no material change, so you are not left wondering about the status of our recovery efforts.
Thank you for your continued patience and understanding.
- Sat, 15 Aug 2026 01:43:31 UTC · 1 month agomonitoring
There has been no significant change since our previous update.
We continue to wait for our datacenter provider to complete the work required to restore access to the remaining affected hardware. Our technical team is standing by and ready to continue restoration efforts as soon as access is available.
Some enterprise customer services remain operational, while the primary BlueHive Employer and Provider portals continue to be impacted.
We understand the extended nature of this outage and appreciate your continued patience.
- Sat, 15 Aug 2026 00:21:30 UTC · 1 month agomonitoring
There has been no significant change since our last update.
We continue to wait for our datacenter provider to complete the work necessary to restore access to our hardware. Our technical team remains on standby and is prepared to resume restoration efforts immediately once access is available.
Some enterprise customer services remain online, while the primary BlueHive Employer and Provider portals continue to be impacted.
We remain in active communication with the datacenter provider and will provide another update within 30 minutes, or sooner if there is a significant change.
Thank you for your continued patience.
- Fri, 14 Aug 2026 23:52:13 UTC · 1 month agomonitoring
Our restoration efforts are currently dependent on our datacenter provider completing work necessary to restore access to our hardware.
At this time, our technical team is in a holding pattern while the datacenter provider completes this work. Our team is standing by and prepared to resume restoration efforts immediately once access is available.
Some enterprise customer services remain online, while our primary BlueHive Employer and Provider portals continue to be impacted.
We are in active communication with the datacenter provider and will provide another update as soon as access is restored or additional information becomes available.
Thank you for your continued patience as we work through this outage.
- Fri, 14 Aug 2026 22:53:27 UTC · 1 month agoidentified
Restoration efforts continue at our Fort Wayne datacenter, and we are making progress.
Some enterprise customer services have now been successfully restored and are back online. Our technical teams remain actively focused on restoring our primary BlueHive Employer and Provider portals.
Teams continue to work through the remaining infrastructure issues and are bringing systems back online carefully to ensure services are stable as they are restored.
We appreciate your continued patience and understanding. We will provide another update within 30 minutes, or sooner as additional services become available.
- Fri, 14 Aug 2026 21:45:29 UTC · 1 month agoidentified
Restoration efforts remain actively underway at our Fort Wayne datacenter.
Our technical teams are currently focused on restoring our edge networking infrastructure, a critical step toward bringing BlueHive services back online. We are making progress and are hopeful that services will begin restoring shortly.
The backup generator remains operational while utility power to the area continues to be impacted by the severe weather.
Multiple technicians and emergency crews continue to work on-site to restore affected infrastructure and services as quickly and safely as possible.
We appreciate your continued patience and will provide another update within 30 minutes, or sooner if there is a significant change in service availability.
- Fri, 14 Aug 2026 21:05:47 UTC · 1 month agoidentified
We continue to work on restoring BlueHive services following a significant power outage affecting our Fort Wayne, Indiana datacenter.
The facility's backup generator is operational; however, a failed UPS is preventing some hardware from returning online. Emergency crews are responding to assist our on-site technical team with the UPS failure and restoration efforts.
Utility power to the facility remains unavailable. The outage is related to severe weather in the area, with multiple downed power lines reported. Road closures are also limiting access to the datacenter and creating additional challenges for responding crews.
Our teams are actively working to restore affected systems as quickly and safely as conditions allow.
We appreciate your patience and understand the impact this disruption may have on your operations. We will continue to provide updates as restoration efforts progress and more information becomes available.
- Fri, 14 Aug 2026 20:26:59 UTC · 1 month agoinvestigating
We are currently experiencing a service disruption affecting BlueHive due to a power failure at our Fort Wayne, Indiana datacenter.
Our technical teams are actively working to restore services, with multiple technicians on-site addressing the issue. Restoring service as quickly and safely as possible is our highest priority.
We understand how important access to BlueHive is to your operations and apologize for the disruption. We will provide additional updates as restoration efforts progress.
Next Update: We will share another update as soon as additional information becomes available.